CANCELLATION POLICY

All reservation payments are final, if you need to change or adjust the dates of your original reservation we will be happy to do it for you, only if according to our calendar it’s possible.

No refunds.

If you have to cancel your reservation we will offer you credit for the amount paid for a period of one year, you can use it towards any future reservations or pass it on to a friend or family member that is visiting Oaxaca during that one-year period.

The one-year credit only applies if you cancel your reservation at least 24 hours before, failing to do so will be considered a no-show and no credit will be given.

The experience you are signing up for requires a minimum of participants, in this case (4) in case this requirement isn’t met you will be notified by email and offered a different date or a full refund.

Thank you for your comprehension, considering we are a small company any cancellations would affect not only us but the people that we work with as well.

CONTACT US

If you have any questions before making a final reservation please email us at omar@oaxacking.com